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Does Mercury guarantee account approval?

No — Mercury does not guarantee account approval, and OtoCo does not guarantee it either.

What the $299 fee covers

The $299 one-time Mercury application service pays for OtoCo to:

  • Pre-fill the Mercury application with your entity details
  • Attach formation documents (Certificate of Formation, Operating Agreement, EIN letter)
  • Submit the application on your behalf
  • Present a clean, non-crypto-presenting business description

The fee covers preparation and submission — not Mercury's approval decision.

If Mercury declines

  • The $299 fee is non-refundable — the application work has already been completed
  • Mercury can decline based on its own KYB/AML standards, business model, or country-of-residence rules
  • OtoCo AI can help you re-apply with an updated business description
  • You can use your entity documents to apply at any bank that accepts them — Mercury is the fastest path for most OtoCo customers, not the only option
If approved

Mercury provides FDIC-insured business checking and savings, physical and virtual debit cards, wire/ACH, and integrations with QuickBooks, Stripe, Brex, and Ramp.

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